You are welcome to the website Petalpaws. When you visit or shop at Petalpaws, use VIRTUOUS ASSOCIATES PRIVATE LIMITED products or services, or use software provided by VIRTUOUS ASSOCIATES PRIVATE LIMITED in connection with any of the aforementioned, VIRTUOUS ASSOCIATES PRIVATE LIMITED and/or its affiliates provide website features and other products and services to you. You ("you" or "End User" or "your" or "Buyer" or "Customer" or "Registered User") and VIRTUOUS ASSOCIATES PRIVATE LIMITED ("company" or "us" or "we" or "Petalpaws") are parties to this user agreement (the "Terms and Conditions" or "Terms and Conditions" or "Terms" or "Agreement"). According to the Information Technology Act of 2000 and any applicable rules, as well as the provisions of different statutes that have been updated to reflect the Information Technology Act's amendments, this document is an electronic record. This electronic record is produced by a computer system without the need for any manual or electronic signatures. The terms listed below shall alone have precedence over all other terms for the purposes of using the Site, regardless of anything written or implied in any other document, if there is a dispute between them.
The company registered under the Companies Act 2013 with its registered office at 55, 2ND FLOOR, LANE-2, WESTEND MARG,SAIDULLAJAB, NEAR SAKET METRO STATION, NEWDELHI South West Delhi DL 110030 IN is the one who owns the domain name Petalpaws. Premium lifestyle goods like apparel, accessories, home textiles, and textile installations are sold by company.
Your privacy is something that is very important to us. We are aware that one of our most valuable assets is You and Your Personal Information. According to the Information Technology Act of 2000 and its implementing rules, we store and process your information, including any sensitive financial information that may have been collected, on systems that may be secured by appropriate technological and physical security measures. Please refrain from using the Website if you disagree with our current Privacy Policy and the transfer or use of your information in this manner.
You are contacting us digitally whenever you utilise one of our Services or send us an email. By utilising our services, you give us permission to send you communications electronically. We will get in touch with you via email, notices posted on our website, or other Means. You concur that all contracts, notifications, disclosures, and other communications we deliver to you electronically satisfy all written communication requirements established by law. Legal requirements would include noncompliance with the India and any applicable rules thereunder, as well as the revised sections dealing to electronic records in various legislation as amended by the Information Technology Act, 2000.
All Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title, and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets, and inventions (whether patentable or not), goodwill, and s, are owned by company, unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned. You understand and accept that without the company's prior consent, you may not use, copy, or distribute any content from the website.
Without the express permission of the owner of the copyright, trademark, or other proprietary right, User shall not upload, post, or otherwise make available on the Site any material protected by copyright, trademark, or other proprietary rights. Indications, marks, or anything else that would help the Users determine whether the work in question is copyrighted or trademarked is not an express obligation or responsibility of company.
Any injury caused by a submission that violates any copyrights, trademarks, proprietary rights, or otherwise causes harm is completely the responsibility of the user. By uploading content to any publicly accessible area of the Site, the User represents and warrants that the content's owner has expressly granted company the royalty-free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, and distribute that content (in whole or in part) throughout the world and/or to incorporate it into other works in any form, media, or technology now known or later developed for the full duration of any applicable copyright.
The user also grants the right to any further end users to access, view, save, or reproduce the content for their own personal use. By submitting content to the Site, the User hereby grants company permission to edit, copy, publish, and distribute that content. The aforementioned Section’s provisions are equally applicable to and in the best interests of company, as well as its subsidiaries, affiliates, and its third-party content providers and licensors. Each of these parties shall have the right to directly or indirectly assert and enforce such provisions.
The Site contains trademarks, proprietary information, and copyrighted content, including but not limited to text, software, images, videos, graphics, music, sound, and the entirety of company that is legally protected under copyright as a whole under the relevant copyright laws. Both the content that was created by company and the content that was chosen, organised, enhanced, and combined with other content are protected by copyright. Users are not allowed to alter any of the content, in whole or in part, publish it, transmit it, take part in its transfer or sale, produce derivative works from it, or otherwise exploit it. Users are only permitted to save, print, or download copyrighted content for their own personal use. No copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material is allowed unless specifically authorised by copyright law, and only with company and the rights owner.
The author attribution, trademark legend, or copyright notice cannot be changed or removed if copying, redistribution, or publication of the work is allowed. The User understands that by downloading copyrighted content, he/she/it does not have any ownership rights. Unless the site is operating under a licence from the trademark owner, in which case the licence is for the sole benefit and use of the company, unless otherwise stated, any trademarks contained within or on the Site or another website that is owned or operated in conjunction with company shall not be deemed to be in the public domain.
The business values other people's intellectual property. If you think that someone has copied your work in a way that violates any intellectual property rights, please send a complaint to "Customer Care" through email at the address listed below.
By using the website as a registered user, you certify that you are of legal age to enter into contracts as defined by the India Contract Act of 1872. If it is brought to company's attention or it becomes clear that you are under the age of 18, company retains the right to cancel your membership and refuse to grant you access to the Website. Your User ID and Password must be kept private at all times, and this is your exclusive responsibility. You are accountable for every action taken using your User ID and Password.
You undertake, among other things, to give truthful, accurate, up-to-date, and comprehensive information about yourself in any and all forms that may be requested of you on the Website, whether as a visitor, a user of a third-party website via which you access the Website, or otherwise. The company reserves the right to permanently suspend, terminate, or block access to your membership with the Website and refuse to grant you access to the Website if you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with the User Agreement.
The Site needs your consent to send you promotional and administrative emails in order for you to make a purchase. Along with updates on our products and special offers, we'll give you information about your account activity and purchases. By selecting the "unsubscribe" link at the bottom of any of our email communications, you may choose not to receive promotional emails from us at any time. For further information, please check our Privacy Policy. The company reserves the right to modify the offers contained in any promotional emails, SMS, MMS, or Messenger Applications at any time and is not obligated to notify you of any such modification.
You agree not to host, display, upload, change, publish, transmit, update, or otherwise make available any of the following website content: belongs to someone else, and you have no right to it; is extremely harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, and invades another person's privacy; is hateful or racially or ethnically objectionable; disparages, refers to or refers to money laundering or gambling, or is otherwise unlawful in any way; harms minors in any way; violates any patent, trademark, copy
That if it is determined that you have violated these strict requirements, you alone will be accountable and must deal with any resulting legal repercussions, and company will not in any way be held liable for such behaviour.
The pricing of our products as listed on Petalpaws represents the product's Maximum Retail Price (MRP). The local tax, surcharge, shipping, and processing fees that will be charged in accordance with India law will apply to such MRP. In addition to the regular taxes it must pay, company maintains the right to collect any additional taxes and/or levies, duties, or surcharges.
There may be instances when legitimately placed orders cannot be processed or shipped out due to unforeseen circumstances. The company retains the exclusive authority to reject or revoke any order for any reason. Limitations on the number of units that can be ordered, mistakes or errors in product or pricing information, issues discovered by our credit and fraud prevention department, or any issue with the product's quality are a few circumstances that could lead to the cancellation of your order.
Before approving any order, we will also need additional confirmations or data. If all or any part of your order is cancelled or if further information is needed to accept your order, we will get in touch with you. If your order is cancelled after your credit card, debit card, or any other method of payment has been charged, the corresponding amount will be returned to the source of the payment within 5-7 working days, depending on the situation. In the event that the company cancels these orders, any form of voucher used therein shall be reimbursed and made available to the user.
Our shipping and processing fees are meant to cover the costs associated with processing your order, handling, packing, shipping, couriers, postage, destination fees, local customs and taxes, as well as other ancillary fees for the products you buy and transporting them to you. Please see our Shipping & Payment Policy for further details.
We disclaim all liability for any loss or damage incurred by you as a result of using any of the payment methods we provide, including but not limited to the following: (a) failure to obtain authorization for any transaction(s); (b) exceeding the pre-set limit mutually agreed upon by you and your "Bank(s)"; (c) problems with payments resulting from the transaction; (d) decline of transaction for any other reason.
All payments made by you for goods or services purchased from Petalpaws must be made in accordance with the MRP listed on the website and with the terms and conditions of the third-party online payment gateway services that have been adopted and applied to your transaction with the company's approval. Before sending your order to you, we will need you to provide supporting documentation (such as, but not limited to, a government-issued ID and address verification) to prove that the payment method you used to make the purchase is in fact yours. This is done to provide our users with a risk-free and secure online shopping environment.
For Payments on the Website, company shall use any other third-party facilities that may be offered. Such payments must only be made electronically, if the company so chooses, which is at its exclusive discretion. The User Agreement, Seller Terms, Conditions, and any additional rules and policies that may be necessary and appropriate given the nature of your activities will govern your use of such third-party services.
Although the company makes an effort, it cannot guarantee that products will be delivered within the window of time specified when the product was purchased. The failure of company to deliver any one or more products within the specified time period in no way constitutes a repudiation of the contract. However, the company reserves the right to charge you additional shipping and processing fees, and is not obligated to reimburse the amount already paid if you choose not to accept delivery of the items.
Business will do every effort to provide customers with products that are free of defects. Until the item is received by the Company, the user retains ownership of any returned things they've bought. Any item bought from our website cannot be returned unless it is damaged upon delivery or contains manufacturing flaws. The company must be notified of the defective and/or damaged items within 48 hours of receipt. Even if the goods have been delivered incorrectly, any communication received after 48 hours of delivery is ineligible for a return unless expressly covered by the product guarantee.
It is entirely up to the company to decide whether a refund can be given.
Items on company's website try to be as accurate as they can. However, company makes no promises as to the veracity, thoroughness, reliability, timeliness, or error-freeness of any product descriptions or other information. Your only option if a product provided by the company is not as described is to contact the company within 48 hours of receipt, and the company maintains the right to give a remedy at its discretion. As a matter of company policy, company is not required to grant any refunds, permit exchanges, or accept returns.
The goods that are advertised or offered for sale on the WEBSITE OF THE BUSINESS are produced or acquired in accordance with the relevant India Local Laws and the necessary industry standards.
Prices available in stores may be different from those shown on our website. Also, the prices listed in our catalogues are quotes and may change for the same product depending on the country. Pricing for India and other countries are stated on the website but are subject to change without notice. Only the MRP is reflected in these prices; they do not account for shipping costs, customs and taxes, postage, courier fees, or any other destination fees that might be necessary to deliver the product to your shipping location.
There could occasionally be information on our website or in our catalogue that is inaccurate, incomplete, or missing information that relates to product descriptions, costs, or availability. The company retains the right to make any changes or updates to the information at any time without prior notice in order to address any mistakes, inaccuracies, or omissions.
Unless otherwise stated in writing, all information, content, materials, goods (including software), and other services featured on or otherwise made available to you by company are supplied AS IS and AS AVAILABLE. Except as otherwise provided in writing, company makes no express or implied representations or warranties of any kind regarding the operation of the services, or the information, content, materials, products (including software), or other services included on or otherwise made available to you through company. You explicitly acknowledge that the website is used at your own risk.
NO WARRANTY IS MADE BY COMPANY THAT THIS WEBSITE WILL ALWAYS BE AVAILABLE, WILL BE AVAILABLE AT ALL, OR THAT THE INFORMATION WILL BE COMPLETE, TRUE, ACCURACY, OR NOT INDECENT.
We won't be held responsible in any way for the Website's Contents, your use of the Website, or anything else related to it. By using this website, you agree to the following terms: that use of this website is at your sole risk; that company shall not be liable for any damages of any kind related to your use of this website; and that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website.
Although company will do every effort to keep any viruses or other unauthorised usage of its websites at bay. However, we do not guarantee that this website, its servers, electronic messages sent from us, information, Content, materials, products (including software), or services featured on or otherwise made available to You through the website are free of viruses or other harmful components. Nothing on the website should be construed as advice of any kind.
Only India Laws shall apply to all Items sold on the website. If we are unable to deliver such Products to You due to the effects of various territorial regulations, we will return or credit the amount (if any) that we have already received from the sale of the relevant Product but were unable to deliver to You. You are responsible for confirming that the things you purchase from our website are not illegal in your country. Any failure on the part of any product provided on this website to comply with local laws of that jurisdiction shall not be the responsibility of company.
If not expressly stated otherwise in writing, company shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind that may result from the use of any service, or from any information, content, materials, products (including software), or other services included on or otherwise made available to you through the website. This limitation shall apply to any direct, indirect, incidental, punitive, or consequential damages of any kind.
You agree to defend company (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) from any claim or demand, including but not limited to reasonable attorneys' fees, that arises out of or is related to your violation of this T&C, any law or the rights of a third party, or any harm to life or property brought on by the delivered products. You also agree not to hold company (and its officers, directors, agents, subsidiaries, affiliates, joint ventures.
Without limiting the foregoing, we may, without prior notice, immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to allow you to use the Service if you are found to be in violation of the Terms of Use, Privacy Policy, or other rules and policies, or if we are unable to verify or authenticate any information you provide, or if it is believed that your actions may subject you, other users, or us to legal liability. Every user who has been banned or blocked must wait until we have restored them before they can register with us, try to register with us, or use the Website in any way.
Despite the aforementioned, we reserve the right to take strict legal action, including but not limited to referring you to the relevant police or other authorities for the beginning of criminal or other proceedings against you, if you violate the Terms of Use, Privacy Policy, or other rules and policies.
Without giving you prior warning, we may immediately limit your activity, remove your information, temporarily or permanently suspend or cancel or prohibit your membership, and/or refuse to grant you access to this Website if you violate any local laws that are relevant to that country. You can reach our customer service team at 9110421452 or by email at [email protected] /[email protected] if you have any questions about this.
Our site, policies, service terms, and these Conditions of Use are subject to change at any moment. The legality and enforceability of the remaining conditions will not be affected if any of these terms are found to be invalid, void, or for any other reason unenforceable.
The failure of company to enforce any one or more of the terms or conditions of the Agreement at any time or for any period shall not be construed as a waiver of such terms or of company's right to subsequently enforce such terms and conditions.
The laws of India shall govern the interpretation of this agreement and the legal relations between YOU and company thereunder. Any dispute between You and company relating to Your use of the Website or Your dealings with company in connection with any activity on the Website, or relating to the validity, interpretation, application, or violation of any provision of the Terms & Conditions and/or Privacy Policy, including but not limited to the rules and policies contained herein, shall be subject to the exclusive jurisdiction of the Courts in India
During the course of such processes, you are still obligated to pay the Payment Fees.
Any complaints you may have regarding your use of the website should be sent to "Customer Care" through email at [email protected] /[email protected]
After carefully reviewing the complaint or grievance, "Customer Care" will respond within one month of the original filing date.
The laws of India shall govern the interpretation and construction of these terms and conditions and any documentation pertaining to third-party payment methods.
According to the Information Technology Act of 2000 and the provisions of other legislation that have been changed to reflect the Information Technology Act's changes, this document is an electronic record. There are no physical or digital signatures necessary for this electronic record because it is produced by a computer system.
These Terms and Conditions are subject to change at any moment without previous notice, and company retains the exclusive right to do so. This is why we advise you to read these Terms and Conditions each time you use our website or make a purchase from us.
If you have any questions about these terms & business policies, or how to use the website, please get in touch with us. We will get in touch with you to clear up your queries.
VIRTUOUS ASSOCIATES PRIVATE LIMITED
Indiranagar Sub Post Office, 235, indira nagar 2nd stage, 13th cross road, hoysala nagar, Indiranagar, Bengaluru, Bengaluru Urban, Karnataka, 560038
Phone: 9110421452
Email: [email protected] /[email protected]
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